At Mayan Luxury Transfers, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, the measures we take to protect it, and your rights regarding your data.
We are Mayan Luxury Transfers, a company providing safe, reliable, and personalized tourist transportation services throughout Mexico. Our website address is: https://mayanluxurytransfers.com
We collect personal information from you when you interact with our website or services, including:
Name, email address, phone number, and other contact information
Billing information (e.g., credit card details for transactions)
Information you provide when booking services, filling out forms, or contacting us
Comments and feedback
IP address, browser type, and device information
Cookies and usage data from your interactions with our site
We may also receive anonymized data through third-party integrations, such as analytics tools or spam detection services.
The data we collect may be used in the following ways:
To provide and manage our transportation services
To process payments and send booking confirmations
To personalize your experience on our site
To improve our website functionality and customer service
To send important updates, service-related messages, and promotional communications (only with your consent)
To detect and prevent fraudulent or unauthorized activity
We implement a range of security measures to maintain the safety of your personal information, including:
SSL (Secure Socket Layer) encryption for sensitive data transmission
Restricted access to stored payment and personal data
Routine monitoring for vulnerabilities and cyber threats
Payment details are processed securely through trusted third-party providers. We do not store credit card numbers on our servers after a transaction is complete.
We use cookies to:
Store user preferences and settings
Facilitate the login process and maintain session state
Track usage data to help improve the website
Remember form input to streamline future interactions
You can choose to disable cookies through your browser settings, though this may affect certain functionalities of our site.
Pages on this site may include embedded content (e.g., videos, images, articles) from external websites. These third-party sites may:
Collect data about your interaction with their content
Use cookies or other tracking mechanisms
Monitor behavior if you are logged into their platform
We are not responsible for the privacy practices or content of third-party services.
Comments and associated metadata are retained indefinitely for continuity and moderation purposes
User accounts, if created, allow users to view, edit, or delete their personal information at any time
Data related to transactions may be stored as required by law (e.g., tax or audit obligations)
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your personal data
Withdraw consent for marketing or promotional emails
Request data portability (a copy of your data in a commonly used format)
To make a request, contact us via our website or support channels.
We do not sell or trade your personally identifiable information. Data may be shared only with:
Trusted service providers (e.g., payment processors, analytics platforms) under confidentiality agreements
Law enforcement or government authorities, when required by applicable law
Spam detection services to protect our site from malicious activity
Visitor comments may be checked through automated spam detection services such as Akismet or others.
In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from users under the age of 13. Our services are intended for users aged 13 and older.
To have a good privacy protection, we:
Include a link to this Privacy Policy on our homepage
Allow users to visit our site anonymously
Honor Do Not Track (DNT) browser signals
Provide users with the ability to review and request changes to their personal data
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date. Continued use of the site after updates constitutes acceptance of the new terms.
Last updated: 28-04-2025
If you have any questions regarding this Privacy Policy or your personal data, you may contact us via our website or email.
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